In the moving industry, insurance policies and coverage options can differ significantly from one company to another, since there is no universal standard. For this reason, it is essential to understand the specific types of insurance coverage each company provides, as well as the limitations and exclusions that may apply.

This article will share information about:

• basic coverage
• full value protection
• exclusions typically found in insurance policies
• considerations for high-value and specialty items
• third-party insurance options
• moving insurance claims
• the importance of selecting a mover

Gaining a clear understanding of these moving insurance options can help you avoid potential complications and ensure that your belongings are adequately protected throughout the moving process.

Basic Coverage

Basic Coverage is the minimum coverage required by law and is often included at no additional cost. However, it offers very little protection—usually calculated by weight, not value. The current standard is around 60 cents per pound. So, if your 50-pound, 65-inch TV gets shattered, you only get $30 in replacement value.

Full Value Protection

With Full Value Protection, the mover is responsible for repairing, replacing, or reimbursing items that are damaged or lost. This option costs more but provides significantly better peace of mind. Sometimes this coverage has a cap, although it’s typically high; but be sure to check with the moving company to make sure it works for you.

Exclusions

Even with full coverage, there are exceptions. Typically, items aren’t covered if they:

• Are packed by the customer
  Damage to items packed by the customer is rarely covered, since items may be packed improperly, leading to damage, or they may be placed inside the box already broken.
• Have pre-existing conditions
  Items with pre-existing conditions don’t qualify for coverage, like glass that has an existing crack or a table leg that is glued from a previous break.
• Are deemed not fit to move, according to the moving company
  Moving companies can also waive liability if they deem the piece is not fit to move. For example, old rickety furniture that is no longer structurally sound, or cheap furniture like particle board, may not survive a move, no matter what measures are taken.

High-Value and Specialty Items

Items such as artwork, antiques, chandeliers, safes, or electronics may require special packing or crating to be covered by insurance. Some movers will not assume liability for high-value items unless they pack them themselves or the items meet specific requirements.

Always disclose valuable belongings during the estimate so coverage expectations are clear.

Third-Party Moving Insurance

Some moving companies do not offer full-coverage insurance. In such cases, you could purchase third-party moving insurance. Or you could add a rider to your homeowner’s policy to provide protection for your belongings during the move.

In situations with moving ultra-high-value items, a moving company, even with full coverage, may not cover those belongings. They may require you to get insurance or a rider for just those specific items that are too expensive for them to cover.

Moving Insurance Claims

It’s a good idea to ask a moving company about their claims process. It should be straightforward and have no hoops to jump through.

Lastly, check if there is a time limit to filing a claim. Usually, a company will have a 3-day limit before it is no longer liable. This may be a tight window for you to unpack, but it also protects them from bogus claims.

Choosing the Right Mover and Moving Insurance Matters

Knowing where coverage starts and ends helps you make informed decisions and avoid surprises. If you have options and are unsure what level of protection you need, talk openly with your mover and review your options before agreeing to anything.

In summary, selecting a mover with comprehensive insurance coverage is essential to safeguard your personal belongings. For example, at Top Notch Moving, we only offer full protection, as basic coverage often undervalues items and may lead to customer dissatisfaction. Our company’s policy includes repairing, replacing, or reimbursing damaged articles and extends protection to the client’s residence, covering potential damage to floors and walls. Additionally, all items packed or crated by our company are fully covered. For further information regarding coverage specifics or other concerns, please contact us.